Information We Collect

• Booking details: your full name, email address, phone number, selected service, requested date and time, and any notes you provide (including allergies, preferences, or intentions).
• Testimonial submissions: your name, country of origin, and the testimonial text you choose to share.
• Technical data: standard information collected automatically, such as browser type and pages visited, used solely to maintain and improve the website.

Purpose and Legal Basis

We process your personal data only for the following purposes:

• To confirm and manage your booking (GDPR Article 6(1)(b), performance of a contract).
• To communicate with you regarding your session (legitimate interest in providing the service you requested).
• To display testimonials you voluntarily submit (GDPR Article 6(1)(a), your consent, which you may withdraw at any time).

Data Retention

Booking records are retained for the duration necessary to provide the service and for a reasonable period thereafter for record-keeping. Testimonials are retained for as long as they are displayed on the website, unless you request removal. You may request deletion of your data at any time (see Your Rights below).

Sharing of Data

We do not sell, rent, or trade your personal data. Your information is accessed only by Andrea Franza as the sole practitioner and data controller, and is never shared with third parties except where required by law.

Your Rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your personal data ("right to be forgotten").
• Request portability of your data to another provider.
• Object to or restrict the processing of your data.
• Withdraw consent at any time for processing based on consent.

To exercise any of these rights, contact us at af.holistichealing@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

Contact

af.holistichealing@gmail.com